Announce to the people with multiple accounts

Dear MetaX PRO Users

To ensure a secure and seamless trading experience, we strongly recommend that users create and use only one account.

⚠️ Issues with Multiple Accounts

During the KYC (Know Your Customer) process, the same identification document (such as a passport or driver’s license) cannot be used for multiple accounts.

As a result, if you have multiple accounts, some of them may fail KYC verification, leading to restrictions on transactions and withdrawals.

✅ Next Steps

• We recommend that you use only one account.

• If you already have multiple accounts, please select one primary account and refrain from using the others.

• If multiple account assets are dispersed, we recommend using the internal transfer function to consolidate them into a single account.

We appreciate your cooperation in maintaining a safe and efficient platform for all users.

If you have any questions, please contact our support team（https://metax-pro.channel.io/home）.

Sincerely

MetaX PRO